Anyone who runs an eCommerce store knows how challenging and expensive it cam be to acquire new customers. That’s why it is so important to ensure you are making the most of every contact, interaction and existing customer.
In this video review of Gorgias, I offer a walk through of Gorgias’ features, how we use the software and why its a good choice for eCommerce businesses.
Specifically the video covers:
- How customer help desk software can save you time and hassles.
- Customer service tactics to deepen your relationship with existing customers
- Aligning your help desk software with your marketing goals